Privacy Policy
Last updated: Jan 1, 2024
At MarlinFi ('we', 'us', or 'our'), we respect and work hard to protect your privacy. This Privacy Policy applies to personal data we collect from users ('you' or 'your') when they explore, sign up for, or use services on our website. It outlines how we collect, use, store, and share your personal information. By using our Service or submitting your personal data, you agree to the terms of this privacy policy. Please read it carefully. If you disagree with any aspect of this policy, you should stop using our Services.
Our Privacy Policy may be updated from time to time. The most current version will always be posted on this page. It is important for you to regularly check our website to ensure that any changes made are suitable for you. If required by applicable law, we will notify you of any significant updates. The date when the Privacy Policy was last updated is identified at the top of this page.
What type of personal information we collect
Analytics information
When you use our Website, we may automatically collect analytics information. This may include general device information such as operating system, browser, device identifiers, and network information, along with product usage data like what you view or click on and how you use our services. Importantly, this analytics information does not contain any personally identifiable information from your profile. We leverage this data to analyze and enhance our services and applications, as well as for further development, testing, and improvement. To achieve this, we may use both internal analytics tools and third-party service providers.
Additional communication information
We may also process survey responses, phone (including call recordings) or other personal information you voluntarily provide to our Customer Support team or User Research team.
Cookies
We use browser cookies, which are small text files placed on your device, to manage our Site, collect and analyze statistical information and ensure security. Cookies allow us to provide you with a personalized user experience when you browse our Website and also helps to improve its features. Most Internet browsers are set to automatically accept cookies, but you can modify your browser settings to decline cookies or to receive a prompt before accepting a cookie from the websites you visit. Please note that if you choose not to accept our cookies, it may limit your use of certain features on our site.
How we use your personal information
Communication
If you provide us with your email address, we will use it to communicate with you about updates, promotional offers, surveys, and other relevant information related to our services. Users can opt out of receiving marketing materials at any time by clicking "unsubscribe" in one of the emails.
Service improvement
We analyze user data to understand how our services are used. This helps us identify user trends, improve our experience, and develop new features and services that meet your needs more effectively.
Legal compliance
We may use your personal information when required by law, regulation or other governmental authority, or if we believe in good faith that such action is necessary to comply with legal processes, respond to claims, or protect the rights, property, or safety of our company, employees and customers.
When would we share personal information
We work with service providers, partners and other third parties to help us provide our Services, and as a result we need to share certain information with these third parties in the following situations:
Third-party service providers
MarlinFi, like many businesses, occasionally engages with selected third parties who act on our behalf to support our operations, such as: 1) storage providers for off-site data hosting 2) analytics providers to understand how you use our services, 3) payment service providers to process transactions on our behalf, 4) Marketing and promotion providers to promote our services. These third parties may have access to your Personal Information so that they may perform these tasks on our behalf, but they are obligated to comply with this Privacy Policy and may not use your Personal Information for any other purpose.
Business transfers or company acquisition
If we go through a business transaction such as a merger, acquisition, reorganization, bankruptcy or some other change of control or similar event, your personal information could be one of assets transferred to the acquiring party.
Legal compliance and administrative reasons
In compliance with legal obligations and to maintain the integrity of our services, we may disclose your personal data under certain circumstances. These include: (1) adhering to legal or regulatory proceedings, such as a court order or other legal processes; (2) enforcing our Terms of Use, House Rules, or other applicable contractual terms; and (3) protecting our company, our contractors, or the public against loss, damage, or safety threats. This disclosure may involve sharing information with police, governments, courts, law enforcement agencies or other relevant organizations.
Security of personal information
We use a combination of physical, technical, and organizational measures to protect your personal information, including firewalls, data encryption. Additionally, we take steps to secure user information offline. Your data is stored on protected servers with restricted access, only available to employees who require it for their job functions. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee the absolute security of your data against loss, misuse, unauthorized access, or alteration.
We cannot ensure or warrant the security or confidentiality of information you transmit to us or receive from us by Internet or wireless connection, including email, phone, or SMS, since we have no way of protecting that information once it leaves and until it reaches us.
Children's personal information
The MarlinFi Services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe we have collected such information from your child, please contact us immediately using the details in the 'How to contact us' section below. We will take the necessary steps to either delete the information or implement measures to prevent any further processing or use of it.
Third Party Sites
The MarlinFi website may contain links to other websites and online services operated by third parties. These links are provided for your convenience and do not imply our endorsement or affiliation with these third-party sites. Please be aware that these external sites and services have their own privacy policies, which we do not control and are not responsible for. We encourage you to read the privacy policies of each website and online service you visit.
How to contact us
If you have questions about this privacy policy, please contact us at [email protected]